Privacy
Privacy
Who is responsible
Serenor Capital SARL determines the purpose and means of the processing described here. Enquiries can be sent to contact@serenorcapital.com.
What we collect
Only what you send us. Through the contact form: first name, last name, company, role, email address, telephone number if you choose to give one, the type of enquiry and the content of your message. By email: whatever the message contains. We do not operate accounts, and the site does not ask you to create one.
Why we hold it
To answer your enquiry, to assess whether an assignment is appropriate, to run conflict checks, and to maintain a record of professional correspondence. We do not use enquiry data for marketing and we do not sell or share it with third parties for their own purposes.
Cookies and measurement
The site uses Google Analytics 4 (measurement ID G-ZNXR5Z9L7R) to measure aggregate traffic — page views and basic engagement. IP addresses are anonymised. The tag may set cookies used by Google for this measurement. No advertising cookies are used, and enquiry data is not sent to Google Analytics. You can block the measurement through your browser settings or through Google’s opt-out tools.
Confidential material
Loan tapes, data-room extracts and borrower information should not be sent through this website. Confidential material is exchanged only after a confidentiality agreement is signed, through an access-controlled channel agreed with you.
Retention
Enquiry correspondence is kept for as long as needed to deal with the enquiry and for the period required to evidence professional dealings, then deleted. Where an assignment follows, retention is governed by the engagement letter.
Your rights
Under Moroccan Law 09-08 on the protection of individuals with regard to the processing of personal data, you may request access to your data, correction of it, or its deletion, and may object to processing on legitimate grounds. Requests should be sent to contact@serenorcapital.com. Complaints may be addressed to the CNDP. Visitors in the European Union may also exercise the equivalent rights available to them under the GDPR.
Security
Correspondence is held in access-controlled systems with restricted internal access. Any material subject to a confidentiality agreement is handled under the terms of that agreement.
This page describes current practice and is reviewed when practice changes.